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■ How to Make an Inquiry
If you have any questions or requests, please use the appropriate contact form.
■ How to Check a Response
We send a response to the email address you provided in the form.
Please check the email inbox of that address to see if you have received a response.
If you haven't received a response, please check the following.
- Check the spam and trash folders, etc., of the email service you use
- Check whether filters or restrictions are applied to the emails you can receive
- Check if the email address you provided in the form is currently valid
If the situation is not resolved after checking the above, it's possible the email service you use recognized the email from Nintendo as spam.
Please try allowing the domain of "@support.nintendo.com" "@nintendo.co.jp" on your email service to receive a response.
Depending on the form, we may not provide individual responses.
If you require a response, please contact us via the appropriate dedicated form.